OUR SUITE OF SERVICES FOR YOUR SPECIFIC B2B NEEDS

• Implementation

The singular goal of our expert implementation team is to get your platform and software operational — efficiently and completely. Platform setup, network interfacing, data conversion, application training, custom programming, internet integration and ongoing support functions are all provided by us. We’re not done until you are completely satisfied.

• Programming

We offer deep-level software and platform expertise that you can’t find anywhere else. Custom programming and support of all wholesale and distribution business processes: accounting order entry, inventory, sales, purchasing, light manufacturing, commissions, shipping integration, legacy migration, e.g. data mapping, import, conversion and testing.

• Integration

Your business software must be seamlessly integrated with your existing systems and equipment. But the messy work of integrating processes is outside of your scope. When you choose us as your technology partner, we own the integration. We take responsibility to ensure that software integrates with your existing processes.

• Hosting

The best hosting solution for your business depends on your unique situation, preference and comfort level. Each hosting solution has its own merits. We will consult with you to help you determine the optimal hosting model for your specific needs. Whether deployed in the cloud or hosted locally, we deliver the most reliable computing solutions software and integrate the components carefully and seamlessly into your business.

• Training

Even if you’re a technology buff, any new system can feel awkward at first. That’s where our training comes into play. Your ramp-up is accelerated because we simulate your own workplace setup, copying your live data into our training environment so you can experiment and practice without fear. Because each customer has their own internal processes and workflow complexities, neither the product nor the training is a one-size-fits-all solution. Every training session is tailored specifically for your company and your individual user groups.

• Support

Our technical support team is available to help you resolve any issues or to work with you proactively to avoid problems. We’re dedicated to providing straight answers and the highest level of expertise. We’re here to help. From managing user permissions, to finding the right firewall solution, to figuring out complex vendor requirements (or whatever other pieces of the technology puzzle you need help with) … We will troubleshoot your problems quickly and completely!